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Last updated: 14 October 2026
ProEnglish respects your privacy and is committed to handling personal information responsibly and in accordance with applicable privacy laws, including the Israeli Protection of Privacy Law, 5741-1981.
This Privacy Policy explains what information ProEnglish may collect when you visit the website, contact Nicole or book an introductory call; why the information is collected; how it may be used and shared; and the rights available to you.
ProEnglish is operated by:
Nicole Ziman Laybel
Business English and Communication Coach
Herzliya, Israel
Email: [email protected]
Telephone/WhatsApp: +972-54-609-7133
ProEnglish determines the purposes for which personal information collected through this website and its services is processed.
For questions about this policy or your personal information, please contact Nicole using the details above.
Depending on how you use the website and services, ProEnglish may collect:
Please avoid sending medical, financial or other highly sensitive personal information through the website or booking forms.
You are not legally required to provide ProEnglish with your personal information, and providing it is voluntary.
However, certain basic information—such as your name, email address and appointment details—is necessary for ProEnglish to respond to your enquiry, arrange an introductory call or provide coaching services. If you choose not to provide this information, ProEnglish may be unable to process your request or provide the relevant service.
Your information may be collected and used for the purposes described in this policy. It may also be shared with the service providers identified below where reasonably necessary to manage enquiries, appointments, communications, coaching services, website operations and advertising measurement.
You may have the right to review information held about you and to request the correction or deletion of information that is inaccurate, incomplete, unclear or outdated, as explained in Section 14.
Information may be collected when you:
Technical information may also be collected automatically through cookies, tags and similar technologies.
Your information may be collected and processed for the following purposes:
ProEnglish does not sell, rent or lease your personal information to third parties.
The ProEnglish website and booking system use GiveSuite, which is powered by the HighLevel platform.
When you book a call or submit an enquiry, information such as your name, contact details, appointment information, traffic source and relevant advertising identifiers may be stored and processed within this system.
GiveSuite/HighLevel may be used to manage:
HighLevel processes this information as a service provider to ProEnglish, subject to its applicable terms, security practices and privacy commitments.
Introductory calls and coaching sessions may take place through Zoom.
Your name, email address, appointment information and meeting details may be processed by Zoom when a meeting link is created or when you join a session.
Meetings will not be recorded without informing you in advance and obtaining any consent required.
Zoom’s privacy practices are explained in its Privacy Statement: https://www.zoom.com/en/trust/privacy/privacy-statement/
ProEnglish uses Google Ads to promote its services and understand whether advertisements result in confirmed introductory calls.
The website contains a Google advertising tag. When you click on a ProEnglish advertisement, Google may add an identifier, such as a GCLID, to the website address. This identifier may be stored with your booking information so that a confirmed appointment can be attributed to the relevant advertising campaign.
Google may process technical information, including cookies, device and browser information, IP address, advertising interactions and online identifiers, in accordance with its own policies:
The website may use cookies, advertising tags and similar technologies to support:
You can restrict or delete cookies through your browser settings. Blocking certain cookies may affect how parts of the website or booking system function.
Where a consent mechanism is required by applicable law or Google’s policies, ProEnglish will review and implement the appropriate consent arrangements before specifically targeting visitors in those jurisdictions.
If you contact ProEnglish by email or WhatsApp, your contact details and message history may be retained to respond to you and manage the professional relationship.
WhatsApp is operated by Meta and is subject to Meta’s own privacy practices.
Commercial or promotional communications will be sent in accordance with Section 30A of the Israeli Communications Law (Telecommunications and Broadcasting), 5742-1982, including applicable consent and opt-out requirements.
You may ask ProEnglish to stop sending promotional messages at any time by:
Essential service-related messages—such as booking confirmations, Zoom links, appointment reminders, cancellations, rescheduling information and updates relating to an active coaching engagement—may still be sent where necessary.
Personal information may be shared where reasonably necessary with service providers that support ProEnglish’s website, communications and coaching services, including:
These providers process information according to their own terms and privacy policies and, where applicable, their contractual obligations to ProEnglish.
ProEnglish does not share personal information with unrelated third parties so that they can market their own products or services to you.
Some service providers used by ProEnglish operate or store information outside Israel.
As a result, personal information may be processed in countries with privacy and data-protection laws that differ from those in Israel.
ProEnglish takes reasonable steps to use established service providers and to manage international processing in accordance with applicable requirements.
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including:
When information is no longer required, it may be deleted, anonymised or securely archived, subject to applicable legal and operational requirements.
Subject to applicable law, you may request to review personal information about you that is held in a ProEnglish database.
If, after reviewing the information, you find that it is inaccurate, incomplete, unclear or outdated, you may request that it be corrected or deleted.
These rights are not an unrestricted right to require the deletion of every business record. ProEnglish may retain information where continued retention is required or permitted by law or is reasonably necessary for legal, tax, accounting, contractual or dispute-resolution purposes.
To submit a request, contact:
Email: [email protected]
Please provide sufficient information to identify the relevant records. ProEnglish may ask for reasonable proof of identity before providing access to or changing personal information.
ProEnglish takes reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures are reviewed in light of the nature of the information held, the services used and applicable Israeli data-security requirements.
However, no website, email service, messaging platform or cloud-storage system can be guaranteed to be completely secure. Please use care when deciding what information to send electronically.
The website may contain links to third-party websites or services.
ProEnglish is not responsible for the privacy practices, security or content of external services. You should review the relevant third party’s privacy information before providing personal information.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, services, technology providers or business practices.
The latest version will be published on this page with a revised “Last updated” date.
For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:
Nicole Ziman Laybel
ProEnglish
Email: [email protected]
Telephone/WhatsApp: +972-54-609-7133